How to Mute Phone on Conference Call: A Step-by-Step Guide

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Are you tired of those embarrassing moments when your phone unexpectedly disrupts a conference call with unwanted noise? Muting your phone during a conference call is a crucial skill that ensures a smooth and uninterrupted communication experience. In this article, we will guide you through the process of muting your phone on different conference call platforms, providing step-by-step instructions and valuable tips to enhance your conference call etiquette.

Understanding Conference Call Platforms

Before we delve into the specifics of muting your phone, let’s take a moment to familiarize ourselves with the various conference call platforms available. Popular platforms like Zoom, Microsoft Teams, and others offer an array of features that facilitate seamless communication. Each platform has its own unique interface and options for muting participants during a call.

Step-by-Step Guide: Muting Your Phone on a Conference Call

Zoom: Simple and Intuitive Muting Options

Zoom has gained immense popularity due to its user-friendly interface and powerful features. To mute your phone during a Zoom conference call, follow these simple steps:

  1. Locate the mute/unmute icon on the Zoom screen.
  2. Click on the icon to toggle between mute and unmute.
  3. Alternatively, you can use keyboard shortcuts like Alt+A (Windows) or Command+Shift+A (Mac) to quickly mute/unmute your phone.

Microsoft Teams: Muting Made Easy

If you’re using Microsoft Teams for your conference calls, muting your phone is a breeze. Follow these steps:

  1. During a call, locate the microphone icon at the bottom of the screen.
  2. Click on the icon to mute or unmute your phone.
  3. You can also use the Ctrl+Shift+M keyboard shortcut to toggle mute/unmute.
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Other Platforms: Muting in a Few Simple Steps

While Zoom and Microsoft Teams are widely used, other platforms like Google Meet, Cisco Webex, and GoToMeeting offer similar muting options. Here’s a general guide to muting your phone on these platforms:

  1. Look for the microphone icon on the screen or toolbar.
  2. Click on the icon to mute or unmute your phone.
  3. Explore the platform’s settings to find additional muting options or keyboard shortcuts.

Remember, becoming familiar with the mute options before the conference call ensures a seamless experience and minimizes interruptions.

Best Practices for Muting on a Conference Call

Now that you know how to mute your phone on different conference call platforms, let’s explore some best practices that will enhance your muting experience:

1. Use Headphones or Earphones for Better Audio Control

Using headphones or earphones while on a conference call helps you maintain control over your audio input. It reduces the chances of unwanted background noise and ensures that only your voice is transmitted.

2. Familiarize Yourself with Mute Options Before the Call

Take some time to explore the mute options provided by the conference call platform you’re using. Understand their functionalities, shortcuts, and any additional features that can improve your muting experience. This preparation will save you from fumbling during the call.

3. Avoid Background Noise by Muting When Not Speaking

Background noise can be distracting and disrupt the flow of a conference call. When you’re not speaking, it’s best to mute your phone to eliminate any potential disturbances. Unmute yourself only when you need to contribute or respond.

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4. Utilize Mute Notifications or Visual Cues

Many conference call platforms provide handy features like mute notifications or visual cues to indicate whether you’re muted or unmuted. Pay attention to these cues to ensure that your audio is properly muted when needed.

FAQ (Frequently Asked Questions)

Can I mute my phone while using the speaker function?

Yes, regardless of whether you’re using the speaker function or not, you can still mute your phone during a conference call. Simply follow the platform-specific instructions mentioned earlier to mute or unmute your phone.

How can I unmute my phone during a call?

To unmute your phone during a call, locate the mute icon on the conference call screen or toolbar (as explained earlier) and click on it again. This will toggle your phone’s audio back on.

What if I accidentally unmute my phone while on a conference call?

Accidental unmuting can happen, but don’t panic. Quickly locate the mute icon and click on it to mute your phone again. Apologize for the interruption, and continue with the call.

Are there any alternatives to muting my phone on conference calls?

If muting your phone is not an option or if you’re experiencing technical difficulties, you can always use the “raise hand” feature available on most conference call platforms. This allows you to indicate your desire to speak without causing audio disruptions.


Muting your phone during a conference call is essential for maintaining a professional and distraction-free environment. By following the step-by-step guide we provided for popular conference call platforms like Zoom and Microsoft Teams, you’ll be equipped to mute and unmute your phone effortlessly. Remember to adhere to best practices, such as using headphones, familiarizing yourself with mute options, avoiding background noise, and utilizing visual cues. Enhance your conference call experiences by mastering the art of muting your phone like a pro!

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